Upgrade / Downgrade / Cancel Plan

You can manage your plan from two places:

• merqury.app/pricing — view and select a plan to upgrade

• Settings → Billing & Subscription — access the full Billing Portal for all billing actions

Upgrading

• Go to merqury.app/pricing or the Billing Portal

• Select your new plan and confirm

• Your new plan takes effect immediately and you'll be charged a prorated amount for the remainder of the billing cycle

Downgrading

• Go to the Billing Portal via Settings → Billing & Subscription

• Select a lower plan and confirm

• The downgrade takes effect at the end of your current billing cycle, so you retain access to your current plan features until then

• If your order volume or team size exceeds the limits of the new plan, review these before downgrading to avoid disruption

Cancelling

• Access the Billing Portal and select Cancel Subscription

• Your plan remains active until the end of the current billing cycle

• After cancellation, your account reverts to the Free plan — existing data is retained but access to paid features will be removed

For any billing issues or disputes, contact hello@merqury.asia

Merqury reserves the right to cancel plans or suspend accounts that violate our Terms of Service and Policies. View our full terms at merqury.asia/terms.